Terms of Use for Kashmir Dreamer

By accessing or using the Kashmir Dreamer website and services, you agree to abide by the following Terms of Use, which form a legally binding agreement between you and Kashmir Dreamer. If you do not agree to these terms, please refrain from using our website or services.

1. Booking and Payment

• Booking Confirmation: To confirm a booking, you must provide accurate details and make the required payment for the selected travel package. All prices are subject to change based on availability, season, and package updates.
• Payment Methods: Payments can be made via credit/debit cards, online banking, or other accepted payment methods. You agree to provide valid payment information and authorize Kashmir Dreamer to charge the agreed amount for the services you book.
• Package Details: Each travel package is subject to the terms and conditions specific to the package, including destination, duration, accommodation, and inclusions.

2. Modifications and Changes

• Modifications: Any requests for modifications (e.g., date changes, package adjustments) must be submitted to Kashmir Dreamer in writing or via the customer service portal. Modifications are subject to availability and may incur additional charges.
• Additional Charges: Changes to bookings may lead to price fluctuations, additional costs, or fees that are beyond the initial quoted package price. These charges are your responsibility.

3. Cancellation and Refunds

• Cancellation Policy: The cancellation policy varies depending on the package and the timing of the cancellation. Cancellations made within the allowed window (usually a set number of days before the trip) may be eligible for a refund, subject to processing fees.
• Refund Process: Refunds will be processed according to the package’s cancellation policy, and the refund amount will depend on the terms agreed upon at the time of booking. Any eligible refunds will be issued using the same payment method you used for the booking.
• Non-refundable Services: Certain services, such as non-refundable flight tickets, may not be refundable in case of cancellation.

4. User Responsibilities

• Accurate Information: You agree to provide complete and accurate information during the booking process. This includes details such as your full name, contact information, travel dates, and preferences.
• Travel Documents: It is your responsibility to ensure that you and any accompanying travelers have valid travel documents (passport, visa, etc.) that comply with the regulations of the destination.
• Behavioral Expectations: You agree to behave in a manner that respects the local culture and customs of Kashmir. Kashmir Dreamer reserves the right to cancel your trip or deny service if your conduct is disruptive or violates local laws or regulations.

5. Limitation of Liability

• Unforeseen Events: Kashmir Dreamer is not responsible for delays, cancellations, or changes caused by circumstances beyond its control, such as weather conditions, natural disasters, political unrest, or technical failures.
• Liability Limitations: While we strive to ensure the quality of all services, Kashmir Dreamer’s liability is limited to the value of the services booked. We are not responsible for any loss, damage, or injury arising from the use of services, accommodations, or activities offered.

6. Privacy and Data Protection

• Personal Information: By using our website and services, you consent to the collection, use, and processing of your personal data in accordance with our Privacy Policy. This may include storing your contact information, payment details, and travel preferences.
• Data Security: Kashmir Dreamer implements measures to safeguard your personal and payment data. However, you acknowledge the inherent risks associated with online transactions and agree to release Kashmir Dreamer from liability for any unauthorized access to your data or account.

7. Intellectual Property

• Content Ownership: All content on the Kashmir Dreamer website, including text, images, logos, trademarks, and videos, is the intellectual property of Kashmir Dreamer or its licensors. Unauthorized use or reproduction of this content is prohibited.

8. Amendments to the Terms

• Modifications: Kashmir Dreamer reserves the right to update or modify these Terms of Use at any time. You will be notified of significant changes, and the updated terms will be posted on our website.
• Acceptance of Changes: By continuing to use the website and services, you agree to the updated terms, which will apply to all future bookings and interactions.

9. Dispute Resolution

• Governing Law: These Terms of Use are governed by the laws of India. Any disputes arising under these terms will be resolved in the appropriate courts located in Srinagar, Jammu & Kashmir.
• Arbitration: Any dispute, claim, or controversy arising out of or relating to these terms shall be resolved through arbitration, with the decision being final and binding.

10. Contact Us

• For any questions or clarifications regarding these Terms of Use, please contact our customer support team at the details provided on the Kashmir Dreamer website.